Dear Customer,

We are pleased to announce our brand new Interactive Voice Response System (IVRS). This launch is just another small step in our constant endeavour to enhance your trading experience. This system is expected to reduce wait time and enable you to complete your required task quicker than before. It will also give us tools to measure and improve the quality of our customer care executives, thus further enhancing your toll-free experience.

We are confident that you will experience a notable improvement in your interaction with our customer care and dealing desks, and we welcome all questions, comments and concerns.

Considering the fact that call option menus have changed slightly in the new IVRS, we request you to listen closely when calling our customer care numbers:

Toll Free: 1800-22-9002 (Order Placement and Customer Care for Online Trading Customers, General Enquiries)

Land Line: 022-2858-4444 (Order Placement and Customer Care for Online Trading Customers, General Enquiries)